CBP Requests Information on a Wholesale Cloud Management System

Customs and Border Protection (CBP) is preparing to move toward a single vendor to manage the agency’s entire cloud environment. On Wednesday, the agency issued a request for information (RFI) to gather additional market research from potential vendors regarding interest, ability, and costs for taking on the cloud service.

In the RFI, the agency notes, “Specifically, CBP is looking to determine contractor interest in providing the services (as a whole or partially) described in the [Statement of Objectives], the contractor's ability to perform this work, anticipated alliances and teaming arrangements, and rough order of magnitude costs for each area of interest.”

According to NextGov, CBP currently uses several public, private, and hybrid cloud providers for various services. The agency hopes to use additional cloud services for “improving mission continuity, modernizing IT service delivery and enhancing the agency’s security posture.”

The vendor selected by CBP will lead acquisition of and access to all of these, and any additional cloud services added to CBP’s environment.

The move toward a wholesale management system comes after the CBP received scrutiny for a subcontractor cyberattack which comprised the photos of as many as 100,000 travelers.

CBP has made security a top priority for the new system, noting in the RFI, “CBP’s mission brings natural adversaries who target IT systems with cyber-attacks. [The Office of Information Technology] must stay ahead of threats by developing innovative and reliable tools that disrupt criminal activity and defend against external attacks.”

Along with security, CBP lists six additional priorities for the cloud vendor:

  • Technical Parity
  • Interoperability / Portability
  • Operational Excellence
  • Service Pricing Parity
  • Superior Contract Management
  • Bring-Your-Own-License

The CBP predicts a request for proposal will be issued in the first quarter of 2020 with an anticipated award period of the second quarter of 2020.

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